Terms and Conditions


Welcome to Chatreey. Please read these Terms and Conditions carefully before using our website. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

  1. Use of the Website
  • The content of this website is for your general information and use only. It is subject to change without notice.
  • You may not use this website for any purpose that is unlawful or prohibited by these Terms and Conditions.
  1. Account Registration
  • To access certain services or products on our website, you may need to register an account. You agree to provide accurate, current, and complete information during registration and keep it up to date.
  • You are responsible for maintaining the confidentiality of your account information and password. You are also responsible for all activities that occur under your account.
  1. Orders and Payments
  • By placing an order on our website, you agree to provide truthful and accurate payment information.
  • We reserve the right to refuse or cancel any order at our discretion. In the event of cancellation, we will refund any payments received.
  1. Shipping and Delivery
  • We aim to dispatch goods within the time frames stated on our website. Delivery times may vary depending on the destination and shipping method selected.
  • We are not liable for any delays caused by reasons beyond our control, including but not limited to customs clearance or unforeseen transport delays.
  1. Returns and Refunds
  • We offer returns and refunds in accordance with our Returns and Refunds Policy, which you can find on our website. Items must be returned in their original condition and packaging.
  • Please contact our customer service team to initiate a return.
  1. Intellectual Property
  • All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of [Company Name] or its content suppliers and is protected by UK and international copyright laws.
  • You may not reproduce, distribute, display, sell or lease any part of the website unless explicitly permitted by us in writing.
  1. Limitation of Liability
  • This website and its content are provided on an “as is” basis. We make no representations or warranties of any kind, express or implied, regarding the website’s operation or the information, content, or products included on the website.
  • To the fullest extent permissible by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
  • We will not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
  1. User Conduct
  • You agree not to use the website to upload, post, or transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
  • You may not interfere with or disrupt the operation of the website or the servers hosting the website.
  1. Privacy Policy
  • Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
  1. Governing Law
    • These Terms and Conditions are governed by and construed in accordance with the laws of Uk. Any disputes arising from or related to the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  2. Changes to Terms and Conditions
    • We reserve the right to change these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of any revised Terms and Conditions.
  3. Contact Us
    • If you have any questions or concerns about these Terms and Conditions, please contact us using the following information:
    • Email: [email protected]
    • Phone: +86 13424363917

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Chatreey Sales Team

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